Refund Policy

Last Updated: September 1, 2024

We understand that sometimes things don’t go as planned, and we strive to ensure that you have a positive experience with our services. Our Refund Policy outlines the terms under which we offer refunds for services purchased on app.tarotreading.cards.

1. Eligibility for Refund

Refunds may be issued if:

• The service was not provided or completed due to an error on our part.
• You cancel your booking within 24 hours of the scheduled consultation time.
• If there was an issue with the payment process or a technical error preventing you from accessing your purchased service.

2. Refund Requests

If you believe you are eligible for a refund, please contact us at support@tarotreading.cards

• Your name and email address
• The service you booked
• The reason for your refund request
• The date and time of the scheduled consultation

3. Processing Refunds

Refund requests will be processed within 7-10 business days. We will notify you once your refund has been issued. Please note that any fees associated with payment processing may not be refundable.

4. Non-Refundable Services

within 7 days of the scheduled service. Please include the following details in your request

Refunds are not available for the following:

• Completed or used services.
• Any request made after the service has been provided or the consultation has taken place.
• Any booking that is cancelled less than 24 hours before the scheduled service.

If you have any further questions regarding our Refund Policy, please contact us at support@tarotreading.cards.